Exness Account Number in 2026: What to Check First and Costs

Your Exness account number is the identifier of a single trading account, and in practice it is the same number you type as the login in MetaTrader 4 or MetaTrader 5. If you have a profile with several trading accounts, such as a demo and a real one, each has its own number. It is shown in the accounts list of the Personal Area, in the platform's account window and in your statements. Finding it takes seconds once you know where to look.

People ask about the number for several reasons: to log in to the terminal, to contact support, to copy a trade history, to link a copy-trading relationship, to fill in a withdrawal request or to check a statement. They also ask because they are confused by the different numbers and passwords that come with a broker profile. There is the profile email and password you use to sign in to the Personal Area, the trading account number and trading password you use in the terminal, and sometimes other identifiers such as a profile or partner number. Mixing them up is a leading cause of "invalid account" errors.

This guide explains each identifier and where to find it, how to recover access if you have lost something, what costs and limits are linked to accounts, what support will and will not ask you, and how to protect the number and the credentials from scammers. To go to the official sign-in and see your accounts, you can sign in or register on Exness and open the accounts list where each number is displayed and use the accounts list as your starting point.

Key Facts

• The trading account number is the login for a specific trading account, used in MetaTrader along with the trading password and the server name.
• Your profile email and password for the Personal Area are different from the trading account credentials.
• Each trading account, demo or real, has its own number, and one profile can hold several accounts.
• Support may ask for an account number to locate your case, but should never ask for your password, one-time codes or full card numbers.
• Opening an account is generally free, but trading, funding and withdrawal can carry costs that you should check on the official pages.

Where to Find Your Account Number

The most reliable source is the Personal Area. Sign in with your profile email and password, and open the list of trading accounts on the main screen. Each row shows the number, the account type, the platform, the currency and the balance. Real and demo accounts are usually listed separately, so make sure you look at the right tab.

In the MetaTrader terminal, the number appears in the title bar of the window and in the account section of the navigator. On the mobile app, open the account settings or the section that lists your accounts. Statements and monthly reports also show the number at the top.

If you have more than one account, label them. The Personal Area allows a nickname, and using it saves time, particularly if you have accounts for different strategies. Write the numbers in a secure password manager instead of a plain note. They are not secret in the way a password is, but combined with other leaked data they help a scammer impersonate you.

Getting Help and Keeping Records

When something goes wrong, good records shorten the resolution. Save the confirmation of every deposit and withdrawal, screenshots of unusual platform behaviour with the time visible, and the ticket or chat reference number from any support conversation.

Contact support through the official channels inside your client area. State the account number, the exact problem, the time it occurred and what you already tried. If the answer is unsatisfactory, escalate in writing and, where relevant, to the regulator or an independent dispute service for your broker's entity.

Account Number vs Profile Login vs Trading Password

Three items are often confused. The profile login is typically your email address, and its password is used for the Personal Area. This unlocks your settings, documents and funding pages. The trading account number is a numeric login used by the platform. The trading password is set per trading account and is used inside the terminal.

If you try to log in to the terminal with your email and profile password, it will fail. If you type the trading account number into the Personal Area login, it will also fail. When you see an error, ask which of the three you are using.

Forgetting the trading password is common. You can usually set a new one from the account's menu in the Personal Area after verification. Forgetting the profile password is handled by the recovery link on the sign-in page. In both cases, use only the official site, and be careful with look-alike pages that ask for passwords.

Market, Limit and Stop Orders Explained

Think of orders as instructions with conditions. A market order says trade now. A limit order says trade only at this price or better, so it waits for a pullback. A stop order says trade once price reaches this level, so it is used for breakouts or to exit a losing position.

• Use limit orders when you want a better price and can accept missing the trade.
• Use stop orders to enter on confirmation or to cap losses.
• Use market orders when speed matters more than the last pip.

Always check order type, direction, size and levels on the ticket before confirming. A single wrong click is a very common source of avoidable losses.

Using the Number With MetaTrader 4 and 5

To log in, open the terminal, choose to log in to a trade account and enter the account number as the login, the trading password and the server shown on the account card. If the server does not appear in the list, search for its name with the exact spelling. Check the box to save the password only on a device you control.

On mobile, tap to add an existing account, search for the broker, select the server and fill in the login and password. If you manage several accounts on the same device, give each a clear name in the app.

When you copy trades, connect an investor view or share your history, you may need the number and sometimes a read-only investor password. Never give out the master trading password. The investor password allows viewing but not trading, and it is the safe choice for sharing statistics. Even then, share it only with parties you trust and change it if in doubt.

If you want to compare how another provider labels these items in its own platform, you can compare how a JustMarkets profile labels trading account numbers with what you see at Exness and look at the account details screen on a demo.

When Support Asks for Your Account Number

Support teams ask for the number to find your records quickly. When contacting support, give the account number, a clear description of the problem and the time it occurred. For a trade issue, give the ticket number, the instrument and the time. Screenshots help.

What support should never ask for: your profile or trading password, one-time codes, your full card number with the security code, remote access to your computer or a deposit to "unlock" your account. If someone asks for any of these, stop. Do not continue the conversation and use only the contact methods listed on the broker's official website and in the Personal Area.

Be cautious about messages that arrive unprompted. Scammers monitor social media posts in which people ask for help and respond with fake support accounts. Always start from the official site, not from a link in a direct message, and treat unsolicited offers of assistance with suspicion.

Verifying Your Identity and Why It Affects Your Accounts

Account numbers exist before verification, but the use of real accounts, deposits and withdrawals depends on identity checks. You will typically need to confirm your email and phone, provide an identity document and a proof of address, and answer questions about your trading experience and finances.

Complete verification early, using clear photos of valid documents in your name. Mismatches in names or addresses cause delays. Keep copies of what you submit. If a request is rejected, read the reason and submit corrected documents instead of repeatedly sending the same file.

Verification also protects you. It makes it harder for an attacker to withdraw funds to a different name. Keep your contact details current, and enable security options in the Personal Area, such as two-factor authentication and withdrawal confirmations.

Costs Linked to Accounts and Numbers

Opening an additional trading account is generally not a cost in itself, but each account can carry trading costs, such as spread, commission and swap, as well as funding and withdrawal fees depending on the method. Some accounts may be subject to inactivity rules, so read the current terms.

Check the account type before you choose, since pricing differs. Compare the total cost of your style of trading using the official pages. Remember that using many accounts splits your balance, which can leave each with too little margin. It also makes your records harder to manage.

If you use copy trading, a social feature or a subscription, check any fee sharing. Costs should be visible before you confirm. If a fee is unclear, ask support and save the answer. Never pay a third party to "activate" or "upgrade" your account number; official features are managed in the Personal Area.

Security: Protecting Your Number and Credentials

The account number is not enough to access your money, but it is part of the puzzle. Protect everything. Use a unique, strong password for your profile and a different one for the trading password. Enable two-factor authentication. Use a password manager.

Be alert to phishing. Fraudulent emails and messages mimic the broker, claim there is a problem with your account and ask you to click a link and sign in. Type the broker's address yourself or use a saved bookmark. Check the web address carefully for small differences, and do not sign in from links in messages.

Do not share screenshots that show your account number together with balance and personal details in public groups. If you must show a statement, hide identifying information. If you suspect compromise, change passwords immediately, check recent activity and contact official support.

Managing Multiple Accounts Sensibly

Many traders end up with several accounts: a demo for testing, a live account for one strategy and another for a different style. A clear naming system helps. Use the nickname field to record purpose, such as "swing", "gold" or "demo test".

Keep a short table of account numbers, types, currencies, purposes and start dates. Review it every few months and close accounts you no longer use after withdrawing funds. Unused accounts are a small security risk and clutter your records.

For risk control, track total exposure across all accounts. Two accounts that hold the same position double your exposure in practice. Set limits for the whole portfolio, not just for each account separately. This is also important if you use automated strategies on separate accounts.

What to Do If You Cannot Find or Access an Account

If a number seems missing, check that you are signed in to the right profile and that you are viewing the correct tab. Check old emails for the account opening confirmation, which usually includes the number and server. Check the terminal's saved accounts.

If you cannot sign in to the profile, use the recovery link. If you no longer have access to the registered email or phone, contact support through the official channels and be ready to verify your identity. Expect to provide documents.

If an account has disappeared, it may be a demo that expired or an account that was archived. Real accounts with funds should not vanish, so contact support at once through the official site. Keep all records.

Demo Numbers vs Real Numbers

A demo account has its own number and trading password, and it connects to a different server from a real account. Mixing them up is a frequent cause of confusion. If you type a real number with a demo server name, or the opposite, the terminal will refuse the login.

Look at the account card in the Personal Area: it lists the server beside the number. Copy the server name exactly. If you use the same terminal for both, add both accounts with clear names so that you do not trade on the wrong one. Many traders colour-code charts, for example using a different background for the demo, so a glance tells them where they are.

Remember also that demo accounts can expire or be removed, and that their results do not transfer. Never base decisions about real money only on the demo number's history without considering the differences in execution.

How to Share Account Data Safely for Support or Mentoring

Sometimes you need to show your performance, to a support agent, an accountant or a mentor. Do it with the least access. The safest way is to export a statement as a file or screenshot and hide your personal details. If someone needs live access, a read-only investor password lets them see trades without being able to place orders. Use a separate password for this, and change it after the review.

Never share the main trading password or the profile credentials. Never allow remote desktop access to your computer for a stranger, even one who claims to be from the broker. If a mentor insists on full access to your account, treat that as a serious warning, because a person with trading access can open large positions or damage the account.

Keep a record of who you gave access to, when and for what purpose. When the review is over, rotate the investor password and remove any connected services you no longer need.

Statements, Tax Records and the Account Number

Your account number appears on each statement, which makes statements the easiest way to confirm which account a transaction belongs to. Download monthly statements and the full history on a regular schedule, rather than waiting until you need them. Store copies in at least two places, and name files with the account number and period.

For tax or loan applications, you may need proof of funds or of trading history. Statements with the account number and your name serve this purpose, but check what the requesting party accepts. Never alter a statement, since a modified document can cause far more trouble than the problem it was meant to solve.

If you close an account, export everything first. Once the account is archived, access to older data may be more limited, and requests to support can take time. A few minutes of exporting now saves a lot of effort later.

Quick Reference Table of Identifiers

Keep this short list in your notes. Profile login: your email, used to sign in to the Personal Area. Profile password: protects settings, documents and funding pages. Trading account number: the numeric login for one account. Trading password: set per account for the terminal. Server: the name that tells the terminal which environment to connect to. Investor password: optional read-only access for viewing. Two-factor codes: temporary codes that belong only to you. Never type any of these into a page you reached through a message link, and never read a code out to anyone who contacts you.

Frequently Asked Questions

Where do I find my Exness account number?

In the accounts list of the Personal Area after you sign in, in the MetaTrader window and in your statements.

Is the account number the same as my password?

No. The account number is a login for the trading account, and the trading password is separate. Your profile has its own email and password.

Can I have more than one account number?

Yes. One profile can hold several trading accounts, each with its own number.

Can support ask for my password?

No. Never share passwords or one-time codes. Use only official contact methods.

Why does MetaTrader say invalid account?

Usually the login, trading password or server is wrong. Check all three and confirm you are not using your profile password.

Is it safe to post my account number?

Avoid it. It is not enough to access funds alone, but combined with other information it can help scammers.

Conclusion: Know Which Number and Password Is Which

Your Exness account number is the login of a specific trading account, found in the Personal Area, the terminal and your statements. Keep it distinct from your profile credentials and trading password, store everything securely and use only official channels when you need help.

Trading leveraged products carries a high risk of loss, and most retail clients lose money. This article is general information and not financial advice.

🔥 Your next move: To find your accounts list the safe way, go to the Exness homepage and use the official sign-in link instead of a link from a message and start from the official site, never from a link in a message.

📌 Important: CFD Risk Warning and Disclosure

CFDs and leveraged forex are complex instruments. Because you trade on margin, a small price move against you can remove a large part of your balance quickly, and a majority of retail traders lose money when trading CFDs. Before you open or fund any account, make sure you understand how leverage, margin, swaps and stop-outs work, and only trade with money you can afford to lose. Examples in this article are illustrations, not forecasts, and past performance is not a reliable guide to future results.

Disclaimer: this article is general information and education only. It is not financial, investment, tax or legal advice, and it is not a recommendation to open an account with any provider. Broker conditions, licences, payment methods and local laws change; confirm the current position on the broker's official website, with the relevant regulator and, where needed, with a qualified adviser.

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